Make It Easy To Buy From Your Site
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Convincing your prospects to purchase from you is a hard job,
but have you ever thought that you're making the process twice
as difficult for both parties if your prospects are convinced
but don't know how to buy from you?
No matter how good you are at convincing your prospects, they
won't buy if they find the process cumbersome.
History: Article | NOV 19/06
Edited : Lonnie A | MAR 26/09
First, you will want to check that people can find your order
form easily and hassle-free. You can write a clear, concise
paragraph to direct your prospects to your order form so that
you can minimize the chances of them getting lost.
You can also reduce the chances of losing prospects by putting
a prominent link to your order page from every other page on
your site.
Also, do you offer multiple payment options? Some people may
feel comfortable paying via Paypal, some may only want to pay
with their credit card and others might want to send a
cheque.
The more options you offer, the better your chances of covering
your prospects' desired payment method. After all, it wouldn't
make any sense to sell hard to a prospect only to find that
they won't be able to pay you when they want to.
On the other hand, you will want to prove that you are a
credible merchant. Is your order form secured using encryption
technology? You would want to look into SSL for this.
You can also offer a money back guarantee so that people will
feel confident about buying from you. How about after sales
support? Who do they contact when they have problems after
purchasing?
Alternatively, you can add customer testimonials, your contact
information, address, and so on to boost your prospects'
confidence. Make them feel safe about buying something from
you, a total stranger to them on the other end of the
Internet.
As a conclusion, it would be very pitiful if you sold hard and
sold well to a prospect and something goes wrong when he or she
is ready to pay. Eliminate any chances of that to maximize your
profits!
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